Christus Children's Hospital
Overview
San Antonio, TX
BRIEF
Contextual research assessment of wayfinding and patient experience at CHRISTUS Mother Frances Hospital in Tyler, Texas, culminating in strategic recommendations for signage standards and process improvements across multiple campuses in CHRISTUS Health's Northeast Texas region.
SERVICES
Site assessment, patient shadows, staff interviews, stakeholder interviews, analysis of HCAHPS data, audit of existing signage, process improvement recommendations, recommendations for setup of in-house signage fabrication shop, updated signage standards, updated room numbering and nomenclature system, documentation
Updates
11/19/25
Christus Children's Hospital
PROJECT DOCUMENTATION PART 3
11/19/25
Christus Children's Hospital
PROJECT DOCUMENTATION PART 2
11/19/25
Christus Children's Hospital
PROJECT DOCUMENTATION PART 1
11/19/25
Christus Children's Hospital
PROJECT DOCUMENTATION PART 4
11/19/25
Christus Children's Hospital
SITE ARCHITECTURE
03/26/25
Christus Children's Hospital
INSTALLATION PART 1
03/25/25
Christus Children's Hospital
INSTALLATION PART 2